MEET THE TEAM: CUSTOMER CARE PROFESSIONALS
Pleasure in the Job Puts Perfection in the Work.
At Carrot-Top, we take pride in our customer service and our professionals who deliver it. We are trained and experienced specialists, but there is more to good customer service than just skill and expertise. We strive to get to know a little about you and to build relationships that will help us find the best options to fit your needs. Now we want to share a little about us! Our department continues to grow with talent and not everyone is listed below.
Excellence in Customer Service will always be our most important goal. We need your help to drive our growth in this area. Click here to see how you can contribute feedback and reviews.
Customer Care Manager, Ext -254
I’m Sonya Parker. I lead our Customer Service team. My goal is to make each experience with our CSRs one that you will fondly remember. I want you to love talking to us and doing business with Carrot-Top. I enjoy spending time with my family, my cat, cooking, planting flowers, feeding birds, and going to the beach. I have a really positive outlook, and love making people laugh!
Customer Care Supervisor, Ext -206
I’m Torina Whitted. I’ve been taking care of Carrot-Top customers for over 20 years. I started as a Customer Care Professional and after being promoted, I have spent over 10 years at Carrot-Top coaching others to be their best. I’m a proud mother of two daughters, Bianca and Kamiah, and proud grandma to my first grandchild - granddaughter Maleah. I’m also a sister to brothers and sisters and aunt to many nieces and nephews. Family means everything to me!
Customer Care Supervisor, Ext -203
Hi, I’m Jennifer Raper. I have been taking care of Carrot-Top customers for 17 years. I was initially hired as a Customer Care Professional. After being promoted, I’ve spent over 10 years training and inspiring others to be their best. I’m the proud mother of four. I love to be outside, visit the beach and spend time with my family.
Customer Care Administrative Assistant, Ext -237
Hi, my name is LaDonya Dooley and I’ve been working at Carrot-Top Industries as an Administrative Assistant for our Call Center. I enjoy spending time with my husband and two sons, as well as cooking and reading new novels. Carrot-Top Industries is a great place to work and I love being part of the team!
Customer Care Professional, Ext -205
I’m Milly Calderon and I’ve been with Carrot-top for over 10 years. I truly enjoy working with our customers! I have two children, Rita and John, and four grandchildren. I love to read and play video games, but more than anything else, I love spending quality time with my grandsons and my granddaughter.
Customer Care Professional, Ext -248
My name is Kellie Jackson and I’ve been a Customer Care Professional here at Carrot-Top since June 2014. I enjoy spending my time with family and friends doing a number of activities including spending time in the outdoors, on the water or walking trails.
Customer Care Professional, Ext -225
My name is Kyle Baltimore and I have been working at Carrot-Top Industries since January 2017 as a Customer Care Professional. I enjoy watching sports, reading, and going to the beach as much as possible.
Customer Care Professional, Ext -209
Hi, my name is Tara Dampman, I’ve been a Customer Care Professional with Carrot-Top Industries since February 2016. I enjoy spending time with my three kids, whether traveling to the beach or attending local festivals. At CTI, our products speak for themselves. Let me help make your shopping experience one you will never forget. How can I help you today?
Customer Care Professional, Ext -207
I’m Carol McAdoo and I have worked at CTI since February 2014 as a Customer Care Professional. As an Army Veteran, I get to meet and listen to a lot of veteran's adventures and have received lots of tips and tools from Veterans organizations. I am proud to have served in the US military. I sincerely appreciate our nation’s military troops and their family sacrifices.
Customer Care Professional, Ext -244
I’m Kelly Hopkins. I have been with Carrot-Top Industries since July 2013 and have worked in many areas within the company. Being from North Carolina, I am a die-hard Duke Blue Devils fan! I am currently looking forward to our Hawaii Honeymoon in September 2017!
Customer Care Professional, Ext -236
Hi, I’m Mike Potter. I have been with Carrot-Top since January 2018 as a Customer Care Professional. I am a veteran of the U.S. Navy where I spent seven years serving alongside the U.S. Marine Corps as a Hospital Corpsman, HM2 (FMF). I am the proud father of a beautiful daughter. In my free time I enjoy spending time with my family, watching sports, and going to the beach.
Customer Care Professional, Ext -216
My name is ShaVonté Budd, and I have been a Customer Care Professional at Carrot-Top Industries since November 2017. I was proudly born and raised in Maryland, but have lived in North Carolina for about 10 years. Outside of work, I love shopping, road trips, cooking, spending time with my fiancé, children, family & friends, and using my creativity to design different things.
Customer Care Professional, Ext -221
Hello, my name is Danielle Jumalon and I’ve been with Carrot-Top since January 2018 as a Customer Care Professional. I am a mother to three wonderful children and my whole world revolves around them! I enjoy spending time with my children, gaming, and building PC’s. I absolutely love being a part of the Carrot-Top family and working closely with our customers!
Customer Care Professional, Ext -210
My name is Cindi Prevette and I have been at Carrot-Top since March of 2018. I have worked in customer service for over 20 years. When I am not here with my CT family, I enjoy spending time with my family, fishing, traveling, playing golf, and spending as much time at the beach as possible. I look forward to using my customer service experience to turn all first-time customers into “regulars”.
LEAVE A REVIEW
Easily submit reviews via any of the links below regarding our company, products and customer service. You can also provide direct feedback about any one of our Customer Care Professionals to our Customer Care Manager, Sonya Parker by email [email protected].