• Home
  • /
  • Customer Care Professionals

5 Ways Our Solution Partners Support You

Meet Our Team of Customer Care Professionals

At Carrot-Top Industries, we take pride in our customer service and our professionals who deliver it. We are trained and experienced specialists, but there is more to good customer service than just skill and expertise. We strive to get to know you so we can find the best solutions for your patriotic and customized product needs. Now we want to share a little about us! Our department continues to grow with talent and not everyone is listed below.

Excellence in Customer Service will always be our most important goal. We need your help to drive our growth in this area. Click here to see how you can contribute feedback and reviews.

Sonya Parker

Customer Care Manager, 800-628-3524 X 254


I’m Sonya Parker. I lead our Customer Service team. My goal is to make each experience with our Customer Service Professionals one that you will fondly remember. I want you to love talking to us and doing business with Carrot-Top Industries. I enjoy spending time with my family, my cat, cooking, planting flowers, feeding birds and going to the beach. I have a really positive outlook and love making people laugh!

Wanda Raynor

Quality Assurance and Product Specialist, 800-628-3524 X 211


I’m Wanda Raynor. I’ve been with Carrot-Top since July 1987 and have worked in many areas within the company. I was the first employee hired when Carrot-Top relocated to Hillsborough, NC. I really enjoy taking care of the customers and ensuring the products they purchase are top quality and meet their specific needs. When I’m not working, I enjoy outdoor activities and love spending time with my family every chance I can.

Torina Whitted

Customer Service Manager, 800-628-3524 X 206


I’m Torina Whitted. I’ve been taking care of Carrot-Top customers for over 20 years. I started as a Customer Care Professional and after being promoted, I have spent over 10 years at Carrot-Top coaching others to be their best. I’m a proud mother of two daughters, Bianca and Kamiah, and proud grandma to my first grandchild, granddaughter Maleah. I’m also a sister to brothers and sisters and aunt to many nieces and nephews. Family means everything to me!

Jennifer Franklin

Customer Service Manager, 800-628-3524 X 203


Hi, I’m Jennifer Franklin. I have provided Carrot-Top customers patriotic and customized solutions for 17 years. I initially worked as a Customer Care Professional. After being promoted, I’ve spent over 10 years training and inspiring others to be their best. My current role at Carrot-Top is leading the Account Management Team. I’m the proud mother of four. I love to be outside, visit the beach and spend time with my family.

Kellie Jackson

Customer Care Professional, 800-628-3524 X 248


My name is Kellie Jackson and I’ve been a Customer Care Professional at Carrot-Top since June 2014. I enjoy time with my family and friends doing a number of activities including spending time in the outdoors, on the water or walking trails.

Milly Calderon

Customer Care Professional, 800-628-3524 X 205


I’m Milly Calderon, and I’ve been with Carrot-Top since January 2007. I truly enjoy working with our customers! I have two children, Rita and John, and four grandchildren. I love to read and play video games, but more than anything else, I love spending quality time with my grandsons and my granddaughter.

Tara Dampman

Senior Account Manager, 800-628-3524 X 209


Hi, my name is Tara Dampman. I’ve been a Customer Care Professional with Carrot-Top since February 2016. I enjoy spending time with my three kids, whether traveling to the beach or attending local festivals. At Carrot-Top, our products speak for themselves. Let me help make your purchasing experience one you will never forget. How can I help you today?



Easily submit reviews via any of the links below regarding our company, products and customer service. You can also provide direct feedback about any one of our Customer Care Professionals to our Customer Care Manager Sonya Parker by email sparker@carrot-top.com.