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"It is my honor to serve you." ~ Dwight A. Morris

letter-from-president-nov-2018

Dear Carrot-Top Customers,  

I started this business in my home, by myself, back in 1980I had come from the healthcare industry where the focus was not on the people’s needs, but on making money. I wanted to build a company that would be customer-focused, and I wanted to offer the best product for my customers’ needs 

I had never dreamed that I would be able to grow this business to 40 employees, assisting customers from all 50 states and its territories. I had never envisioned that we could continue to build the company based on quality, integrity and thoughtful customer service.  

I really can’t say that I have “reached my dreams” because they constantly evolve over time, but I am proud of what Carrot-Top Industries has become.  As Carrot-Top grows and changes, transitioning over to the next generation of leadership, my vision has evolved to become our vision. Just as mail order evolved to catalog, and catalog evolved to e-commerce—we continue to evolve our talent and our strategies to keep providing our people with the best service and product expertise.  

In this new era of e-commerce, we strive to keep our connection to you. In many ways, we are more connected today than we have ever been. We can communicate by both phone and live chat. We have knowledge of previous buying behavior; we can speak about what other people have done to solve similar solutions. We’ve shifted the way we do business because we realize that times change. We know that we need to keep improving to keep up. However, Carrot-Top will always be a customer-first organization providing American-made products, where possible, to our fellow Americans 

We continue to look proudly to the future with one hand over our hearts—still firmly rooted in our founding values Like America, Carrot-Top will continue to work hard and be resilient, even in the face of adversity. We take great lessons from our customers, employees, and suppliers, who have taught us that pride and patriotism stand hand and hand with quality and hard work.  

It is my honor for us to serve you. 

 

Sincerely,

Dwight A. Morris, President

Florida Hospice Honors Veterans in Palliative Care

Forever a Hero

As American flag retailers, we exist in a unique space where we are constantly reminded of the bravery and selflessness of those in uniform as well as the everyday acts of heroism being carried out by ordinary citizens in communities across the United States. We feel lucky to have such a strong connection to the patriotic spirit of our country. Our wonderful Customer Care Professionals are the heartbeat of our company—they get to talk to our customers every day, often hearing stories from veteranslocal communities honoring veterans, and nonprofit organizations making a difference for veterans.

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Honoring Service Member Families: An Interview with Two Generations of Military Parents

Honoring Service Member Families: An Interview with Two Generations of Military Parents

Whether you’re a parent, grandparent, sibling, or extended family member of military personnel, we recognize that service is a sacrifice that not only affects those enlisted, but also those closest to the service member. This Veterans Day—and all year long—we thank you for your sacrifice! We recently sat down to talk to one of our own Carrot-Top family members, Milly Calderon, and her daughter, Rita Caruso, to learn about their experience sending their only granddaughter and daughter, respectively, away to boot camp this past summer. 

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Thank a Vet for Their Service!

Thank a Vet for Their Service!

Each year, Veterans Day occurs on the anniversary of the end of World War 1. Nearing its 100-year anniversary, this day is set aside each year to remember and appreciate all the women and men who serve in our country’s armed forces. A veteran is any person who has served full-time in the Army, Navy, Marine Corps, Air Force or Coast Guard. Reserve and National Guard members who have been called to active duty are also considered Veterans. Check out the infographic below for a few unique facts about the veteran population from different states across the nation. Scroll further for a full list of veterans facts for all fifty states and the District of Columbia.

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Do other Countries Celebrate Veterans Day? A Look at Veteran and Military-Honoring Traditions at Home and around the World

Do other Countries Celebrate Veterans Day? A Look at Veteran and Military-Honoring Traditions at Home and around the World

As Americans, we take pride in paying respect to those who died fighting for our country on patriotic holidays. But let us not forget that Veterans Day is a shared commemoration—an important day in world history. Veterans Day falls on November 11 (observed November 12 in 2018), the day the armistice to end World War 1 was signed on the 11th hour of the 11th day of the 11th month 1918. In 2018, Veterans Day holds added importance as it is also the 100th anniversary of the armistice to end World War 1, so there is no doubt that we will see an outpouring of extra-special commemorations across the world. While some countries do not observe Veterans Day in November, they do reserve other special and significant days to honor their military service members and veterans. As we prepare to commemorate Veterans Day this year, let’s take a look at how the U.S. and other countries around the world honor their nation’s veterans.  

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Beacon® Flag Testimonial and an Important Reminder from a Veteran

Beacon® Flag Testimonial and an Important Reminder from a Veteran

At Carrot-Top, we put customer service first, which means we are constantly talking to customers and listening to their feedback on our products. We deal with so many interesting and inspiring people from across the United States, and we often hear stories that touch our hearts and make us stand a little taller as proud providers of U.S. flags. Once in a while, we will get a special testimonial that stands out from the rest. We recently received one in the form of a handwritten note (We don't get many of those anymore!) that made us pause and ponder the importance of the U.S. flags we sell, and the profound meaning they hold for our customers.

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Fall and Winter Flagpole Maintenance Tips

Fall and Winter Flagpole Maintenance Tips

Frequent inspection and proper care of your flag and flag pole parts can make a huge difference in the life of your display. It is important to check your flag, flagpole, and its components year-round—especially as the seasons change. Be sure to examine your flagpole’s halyard rope for wear each time the flag is raised or lowered. If the flag isn’t lowered daily, check the halyard at each season change. If the weather is turning inclement, such as high winds, sleet or ice accumulation, be sure to lower your flag to protect it from extreme elements. Use the following tips to help you winterize and prolong the life of your flag and flagpole.

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Why We Fly the POW/MIA Flag on POW/MIA Recognition Day 2018

Why We Fly the POW/MIA Flag on POW/MIA Recognition Day 2018

National POW/MIA Recognition Day is September 21, 2018. On this day we not only fly the U.S. flag, we also fly the POW/MIA flag to honor and remember those heroes who were killed or have gone missing in action during wartime. Fly your POW/MIA flag alone or underneath a larger U.S. flag on the same staff for a meaningful display of recognition on POW recognition day.

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Flags and Extreme Weather: Lessons from Frying Pan Tower and Hurricane Florence

Flags and Extreme Weather: Lessons from Frying Pan Tower and Hurricane Florence

Hurricane Florence is not over yet, and it has already brought much devastation to coastal North Carolina. As the weekend approaches, our thoughts are with our already-affected neighbors to the East as we prepare for several days of heavy rainfall in central North Carolina. As advocates of the U.S. flag code, it was upsetting for us to see the damage to the flag at Frying Pan Tower. As North Carolinians, it was even more devastating to learn about the damage to our beautiful coast, and the ongoing effects that our neighbors will continue to bear over the next few days as Florence continues her path inland.

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