Who we are:
Carrot-Top Industries Inc, a trusted name serving American business and government since 1980. As a privately owned company located in Hillsborough, NC, we are proud members of the Hillsborough Chamber of Commerce, North Carolina Better Business Bureau (BBB), as well as the Direct Marketing Association (DMA) and National Independent Flag Dealers Association (NIFDA).
DUNS # 02-930-8145
FEIN # 56-1577639
GSA # GS-03F-0060U
PO Box 820
Hillsborough, NC 27278
919.732.5526 – Fax
[email protected] – Customer Service
Information and Identity Protection:
Carrot-Top.com uses a secure server also called a secure sockets layer – a protocol used to transmit private information via the internet. We also utilize third party consumer protection company McAfee Secure to validate our security measures for your protection.
Carrot-Top.com automatically collects certain aggregate information such as page views, areas visited, and products purchased. Aggregate information helps us create a better shopping experience for you. Credit card and personal information are always encrypted during electronic transmission to our bank and for its limited time on our servers. This system of checks and balances provide maximum credit card and identity protection for any individual on Carrot-Top.com.
Sharing your information:
When you provide your email address by phone or online during our order process, you become subscribed to our email newsletter. If you are on our email lists and do not wish to receive our promotional offers, please unsubscribe utilizing the unsubscribe link at the bottom of any of our promotional emails, update your account in the “My Account” section or simply email customer service at [email protected].
Email addresses are never shared, sold, rented or traded to any company outside of the Carrot-Top umbrella of companies for the purpose of online solicitation. Carrot-Top does not practice or condone the use of unsolicited emails. We take every measure to verify our email database.
Phone numbers are also never shared, sold, rented or traded to any company outside of the Carrot-Top umbrella of companies for the purpose of phone solicitation. Carrot-Top will utilize the phone number to enhance customer service and to offer occasional promotions. If you prefer not to be contacted by phone for any reason, please contact us directly utilizing any of the contact points listed above and ask to have your account changed to “Do not Phone”.
Like many major B2B catalog companies, we occasionally “rent” our postal mailing list to companies that provide goods and services that many of our customers find useful. Those partners rent the ability to send our customers a single solicitation. If you do not purchase or pursue further information from that company you should not be mailed again. If you prefer only to receive Carrot-Top Industries catalogs, please contact us directly utilizing any of the contact points listed above and ask to have your account changed to “Do not Rent”.
Research and Development:
We may share personal and anonymous information with third party companies or individuals engaged to help us perform services such as email, web analytics and demographic data collection. These companies are only permitted to use information in the performance of their assigned jobs for Carrot-Top Industries.
Filters and Spam Blocker:
Receiving the email you want to receive can sometimes be a challenge. Some Internet Service Providers (ISP’s) filter and block communications without your knowledge. The most effective way to ensure that you receive emails from Carrot-Top.com is to add our send addresses to your approved sender list.
Newsletters: [email protected]
Customer Service Emails: [email protected]