Custom Product Artwork Guide
Place your order conveniently online and one of our customer service representatives will contact you within 24 business hours to collect your logo, color and application needs. Please see below for the artwork format requirements. You will then receive a proof to confirm your colors, logo and text are correct!
PLEASE ALLOW 1-2 WEEKS FOR PRODUCTION AFTER WE RECEIVE YOUR SIGNED LAYOUT APPROVAL. LARGER QUANTITY ORDERS MAY TAKE 2-3 WEEKS FOR PRODUCTION AFTER RECEIVING YOUR SIGNED ARTWORK APPROVAL. CALL FOR RUSH ORDERS 800-628-3524.
Or Call: 1-800-628-3524 for a price quote!
What kind of artwork is required to produce the custom product?
For custom products, all files must be vector. This means that the artwork created must be comprised of outlines, not pixels. All fonts used within the file should also be converted to outlines to avoid font substitution from occurring if we do not have the font that you used. We will accept font files if you are unable to convert the font to outlines.
We recommend using Adobe Illustrator CS3 and below for all of your artwork creation. If you have a version of Illustrator higher than CS3, we recommend saving the file down before sending to make sure artwork loads correctly. Acceptable file types includes .ai, .eps and .pdf. Please be sure to include any applicable Pantone colors if they are used to make sure we match your colors correctly.
In some instances, if the current artwork is a 300dpi resolution or higher at the correct size of the product you are designing, an Adobe Photoshop generated file can be used. Acceptable file types includes .jpg, .eps and .pdf. Because of the size of Photoshop files, you may need to mail your artwork in on a cd.
Please note: Even if the artwork was created in Adobe Illustrator or Photoshop, saving it as one of the following formats does not guarantee the file is an acceptable format. Our on-staff graphic artists will evaluate your artwork to ensure it is suitable for production before your order is processed.
What if I don't have the correct format artwork? Our on-staff graphic artists are here to help. Artwork charges start at $25 and will apply when our experienced artists recreate your logo or design for you in the proper format, ensuring you will have a quality product that is unique to your business.