Customer service is our first, second and third priority! Carrot-Top Industries’ success has been largely thanks to the great customer service we provide and have provided throughout the past 3 decades. We keep the industry jargon to a minimum and walk you through each product so you can find the exact fit for your needs. We can even help you find replacement parts for your flag or banner display and flagpole!
All of our custom products get our utmost attention. We understand the importance of getting every single detail right in a custom design. The order and proof process allows you to make any changes necessary before production. Custom orders are handled personally by our in-house graphics team together with one of our customer service representatives.
Recently the U.A.M.E Church School Board purchased new custom banners. They were assisted in the process by our experienced product expert, Kelly Hopkins. Read why Hazel Maiden thinks Carrot-Top is “TOPS!”
“I just wanted to take a moment to let you know what a pleasure it is to be working with Kelly Hopkins. She has exemplified customer service in a patient, understanding, and caring manner. She has always, and continues, to address each of my questions in a prompt and courteous way. And believe me, I’ve had several questions.
She is very knowledgeable about the product in our project (banners). The members of our Church School Board are eagerly reviewing the quote (given by Torina-also very helpful) and the Proof Form for approval. I feel that because of Kelly’s diligence in working with us, we have been more informed about this product and the process than with our other prospective vendor.
Please continue to encourage and reward her endeavors in making your company TOPS!
- Hazel Maiden, U.A.M.E. Church School Board
Thank you for your kind words Hazel and do not hesitate to call us with more questions (or for a chat!). Browse through all of our custom products. We offer high-quality digital printed, embroidered and appliqued products. Call us today on (800)628-3524 to place an order or for more information.